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- April 30, 2024
Medicaid Continuous Coverage Unwinding: Messaging and Outreach Resources
Read moreState Medicaid agencies are beginning to unwind the Medicaid continuous coverage provisions enacted in early 2020 to adapt to the COVID-19 pandemic. With some states having begun terminations of coverage as early as April 1, 2023, advocates have an important role to play in messaging and outreach to prepare…
- December 6, 2023
Unwinding Call Center Data Shows Ongoing Problems
Read moreIn August 2023, CMS issued letters to states regarding unwinding data metrics as of May 2023, including data on call center operations. The call center data tracks average wait times and call abandonment rates. These CMS letters flagged 16 states regarding concerns on their call center data. Frustratingly, the…
- September 21, 2023
NHeLP’s Comments on “Exploring Congress’ Framework for the Future of AI”
Read moreNHeLP submitted comments in response to Ranking Member Cassidy's Health, Education, Labor & Pensions white paper, "Exploring Congress Framework for the Future of AI." The comments highlight the need to expand consideration of Congressional action on AI to include all technology used to make decisions or assist in making…
