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- December 6, 2023
Unwinding Call Center Data Shows Ongoing Problems
Read moreIn August 2023, CMS issued letters to states regarding unwinding data metrics as of May 2023, including data on call center operations. The call center data tracks average wait times and call abandonment rates. These CMS letters flagged 16 states regarding concerns on their call center data. Frustratingly, the…
- December 5, 2023
Response to RFI on Coverage of OTC Preventative Services (specifically contraception)
Read moreNHeLP's comments in response to the Department of the Treasury, the Department of Labor, and the Department of Health and Human Services request for information regarding coverage of OTC preventative services. Our comments are focused on access to OTC contraception and stress the potential equity, economic, and overall health…
- November 28, 2023
NHeLP and Partners Ask CMS to Add Demographic Fields to Medicare Part C and D Enrollment Form
Read moreNHeLP and 29 partner organizations commented on CMS's proposed Medicare Part C and D Enrollment Form. Our comments express support for demographic data collection on sexual orientation and gender identity among Medicare enrollees. We also ask CMS to adopt disability and preferred language demographic data fields on the Enrollment…
