In a formal complaint filed January 31, the National Health Law Program (NHeLP), the Electronic Privacy Information Center (EPIC), and Upturn urge the Federal Trade Commission (FTC) to investigate Deloitte due to inaccurate and unreliable Medicaid eligibility determinations resulting from the use of the company’s automated software in Texas.
Many government agencies use automated decision-making systems (ADS) for public benefits coverage and enrollment decisions, including Medicaid. By ADS…
