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- July 23, 2013
Call Center Perform Stds
Read moreThe principles and performance standards described in this report were developed to ensure those who telephone Exchange Call Centers, whether at the FFE or state Exchanges, have a consumer-friendly, successful experience applying for coverage over the telephone. These suggested principles and standards are not intended to be all-inclusive, and…
- July 23, 2013
The 1999 Health Care Access Bill, AB 525: Testimony before the California Assem
Read moreTestimony Presented by: Lourdes A. Rivera, Staff Attorney National Health Law Program Hearing before the California Assembly Committee on Judiciary Tuesday, April 6, 1999 Good morning. I am Lourdes Rivera, Staff Attorney at…
- July 23, 2013
Federal Court Orders California to Help Children in State Mental Hospitals
Read moreFederal Court Orders California to Help Children in State Mental HospitalsFinal Order Issued in Emily Q. v. BontáMay 11, 2001, Los Angeles -- More than one hundred children in the state?s two state mental hospitals and thousands more in other locked mental facilities throughout California were given new hope…