Medicaid Principles on Telehealth

Executive Summary

Studies demonstrate that underserved populations—such as low-income, rural, and Medicaid populations—are not using telehealth as widely as other demographic groups. Long before the COVID-19 pandemic, states and providers had begun to develop innovative initiatives to address these disparities. NHeLP has prepared a list of principles that states should consider as they enact Medicaid policy on telehealth.

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