Comments on 60-Day and 30-Day MLTSS Duals Notices

Comments on 60-Day and 30-Day MLTSS Duals Notices

Executive Summary

We urge DHCS to insert a tagline on the notices or include an insert with the notice in the Medi-Cal threshold languages informing LEP beneficiaries how to obtain information in their primary language. While we appreciate that the notice directs beneficiaries to call Health Care Options if they need the notice in another language, it is important that the notices give this information to consumers in their primary languages.

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