An Advocate’s Guide to Access GAC in CA: Chapter 5 File A Grievance or Appeal

Executive Summary

This chapter is part of NHeLP’s forthcoming Advocate’s Guide to Accessing Gender-Affirming Care in California. It focuses on the rights Medi-Cal beneficiaries have when seeking gender-affirming care and the processes available to challenge barriers to coverage. Specifically, it explains the protections built into Medi-Cal and outlines the steps beneficiaries and advocates can take to file a grievance or appeal when care is denied, delayed, or limited.

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