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- December 6, 2023
Unwinding Call Center Data Shows Ongoing Problems
Read moreIn August 2023, CMS issued letters to states regarding unwinding data metrics as of May 2023, including data on call center operations. The call center data tracks average wait times and call abandonment rates. These CMS letters flagged 16 states regarding concerns on their call center data. Frustratingly, the…
- November 27, 2023
Continuity of Care in Medi-Cal Managed Care (Updated 2023)
Abbi Coursolle Fact SheetRead moreContinuity of Care (“COC”) is critical to Medi-Cal beneficiaries in a variety of circumstances. There are a number of laws and policies that govern COC for Medi-Cal beneficiaries, depending on the situation. Some of these protections are specific to Medi-Cal while others are more broadly applicable to people enrolled…
- October 6, 2023
Medicaid Continuous Coverage Unwinding: Messaging and Outreach Resources
Read moreState Medicaid agencies are beginning to unwind the Medicaid continuous coverage provisions enacted in early 2020 to adapt to the COVID-19 pandemic. With some states having begun terminations of coverage as early as April 1, 2023, advocates have an important role to play in messaging and outreach to prepare…
- October 6, 2023
COVID-19 Continuous Coverage and Public Health Emergency (PHE) Unwinding Resources
Read moreComprehensive list of Public Health Emergency (PHE) and continuous coverage unwinding guidance and resources for advocates. Resources have been compiled from the Centers for Medicare & Medicaid Services (CMS), other federal agencies, and advocacy organizations, including the National Health Law Program. (Updated October 2023)
- September 28, 2023
Foster Youth Access to Medi-Cal Specialty Mental Health Services in the California Counties with the Largest Foster Care Populations
Carly Myers, Alexis Robles-Fradet, Abigail Coursolle, and T. Nancy Lam Issue Brief, Manual/Report, Fact Sheet, GuideRead moreChildren and youth involved in child welfare have complex mental health needs, due in part to their compounding experiences with trauma and often inadequate access to appropriate services. In California, the State’s Medicaid program (Medi-Cal) provides a critical safety net for foster children and youth. Under Medi-Cal, County Mental…
- September 18, 2023
EPSDT’s Legal Landscape & Implementation History
Jane Perkins and Amanda Avery Court Document, Health Advocate, Regulations and Laws, Fact Sheet, CasesRead moreThis Fact Sheet provides essential information to help advocates become EPSDT experts. After giving an overview to EPSDT, we focus on: (1) legislative milestones; (2) notable federal agency guidance; and (3) precedent-setting cases from the judiciary. Next, we provide a snapshot of states’ performance implementing EPSDT, using government reports…