OCR Complaint: Advocates Urge HHS Office for Civil Rights to Stop Colorado Medicaid Cuts, Citing Disabilities Act Violations

Executive Summary

The Colorado Center on Law and Policy (CCLP) and the National Health Law Program (NHeLP) filed a complaint with the U.S. Department of Health and Human Services Office for Civil Rights and the U.S. Department of Justice. They allege discrimination against individuals with disabilities by Colorado’s Medicaid agency, the Department of Health Care Policy and Financing (HCPF), arguing that recent changes in HCPF’s case management procedures and software resulted in improper coverage terminations, service delays, and confusion among enrollees.

In their complaint, CCLP and NHeLP called for immediate federal action. They seek to pause HCPF’s case management update and to stop all Medicaid terminations for people with disabilities until issues are resolved, including ensuring timely access to case managers for enrollees.

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