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- September 30, 2024
[Webinar] Implementing Medicaid Secret Shopper Surveys: Tips and Methods for Better Results
Read moreMedicaid enrollees can face significant challenges trying to book a timely appointment. Provider directories from Medicaid managed care plans are often inaccurate and outdated, and network providers may stop accepting new Medicaid patients altogether. CMS recently took a big step to address these challenges by requiring annual independent secret…
- June 11, 2024
[Webinar] Introduction to Medicaid Managed Care
Read moreNHeLP policy analysts provide an overview of the landscape of managed care in Medicaid. Topics will include network adequacy, enrollee rights and protections, prior authorization, and the new 2024 updates to the Managed Care Access rule. Slides for Introduction to Medicaid Managed Care Recording for Introduction to Medicaid Managed…
- May 25, 2021
Addressing Health Equity in Medicaid Managed Care
Read moreAdvocates have long pushed states and CMS to improve Medicaid data collection and reporting on health disparities with little to show for it. It is now long past time for the agency, Congress, and other health policymakers to fulfill that principle with real and urgent action. This brief provides…