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- September 30, 2024
[Webinar] Implementing Medicaid Secret Shopper Surveys: Tips and Methods for Better Results
Read moreMedicaid enrollees can face significant challenges trying to book a timely appointment. Provider directories from Medicaid managed care plans are often inaccurate and outdated, and network providers may stop accepting new Medicaid patients altogether. CMS recently took a big step to address these challenges by requiring annual independent secret…
- June 11, 2024
[Webinar] Introduction to Medicaid Managed Care
Read moreNHeLP policy analysts provide an overview of the landscape of managed care in Medicaid. Topics will include network adequacy, enrollee rights and protections, prior authorization, and the new 2024 updates to the Managed Care Access rule. Slides for Introduction to Medicaid Managed Care Recording for Introduction to Medicaid Managed…
- May 20, 2024
[Webinar] Medicaid Advisory Committees: Regulatory Changes and Challenges
Read moreAlthough MCACs have been federally required for nearly 40 years, some states have seriously underutilized this important opportunity to monitor and improve their Medicaid programs. The recently release Medicaid Access Rule makes significant changes to renamed Medicaid Advisory Committees (MACs), including a new requirement that 25% of members be…