Director of People and Culture – Any of our three offices

Director of People and Culture – Any of our three offices

The National Health Law Program is seeking a full-time Director of People and Culture.  The person hired could be located in any of our three offices.  The roles and responsibilities are organization-wide.

The National Health Law Program

The National Health Law Program (NHeLP) protects and advances the health rights of low-income and underserved individuals. Our offices (in Los Angeles, CA Washington D.C., and Carrboro, N.C.) engage in national, state, and local advocacy efforts, ranging from complex analyses of federal and state laws, policy advocacy, litigation, continuing legal education, and individual technical support. We work with lawyers and advocates, community-based entities, federal and state policy makers, health care providers, and clients.

NHeLP is committed to cultivating an environment that empowers an exceptional and diverse staff and to advancing health equity in our work. We welcome applicants who represent that diversity and who will contribute to our equity journey, including people of color, women, people with disabilities, and LGBTQ individuals. We also encourage individuals whose background may contribute to more effective representation of low-income people and underserved communities to apply.  For more information about our values and our equity journey, see our Equity Stance.

The position

The Director of People and Culture will play a significant role in realizing the National Health Law Program’s goal of cultivating an environment that empowers an exceptional and diverse staff.  The position’s duties will be broad.  They will include traditional human resources functions such as oversight and implementation of benefits and employee relations counseling; they will also include building and leading a talent development and retention strategy and working with the leaders of our diversity, equity and inclusion program to help us realize our goal of embedding diversity, equity and inclusion in our organization and in our day to day work together.  The Director of People and Culture will report to the Chief Operating Officer on human resources and operational issues and will be a strategic advisor to the Executive Director on staff development and culture issues. The person will be a champion for the needs and interests of non-management staff.


Create and execute a talent development and human resources strategy that is aligned with NHeLP’s mission, vision, DEI commitment, and strategic plan.

Specifically, responsibilities include:

Retention and Performance Enhancement

  • Build and lead a talent and leadership development strategy that includes:
    • effectively providing staff input on strengths in their work and identifying opportunities for development;
    • hearing from staff about and providing opportunities to obtain the substantive and skill-based learning they want and need to inform their future work and professional development;
    • addressing challenges and obstacles encountered by staff that impede their ability to thrive at NHeLP;
    • advocating with management on behalf of staff, individually and collectively, for opportunities to develop and advance at NHeLP.
  • Establish, monitor and track retention metrics; use the information gathered to recommend training or other methods to address weak areas.

Recruitment and Onboarding

  • Develop and execute strategies to forecast talent needs and recruit and attract highly qualified staff, aligned with NHeLP’s mission, values and equity commitment
  • Design and implement orientation and onboarding plans that include NHeLP’s equity commitment and employment policies and procedures

Culture and Employee Relations

  • Serve as an active voice for and facilitator of diversity, equity and inclusion initiatives
  • Develop strategies and approaches to ensure that NHeLP is continually evolving and learning from its employees and from external sources
  • Ensure an ongoing process for dialog with and among staff that embraces the diversity of people, perspectives and talents within NHeLP
  • Provide employee relations counseling and assistance with dispute resolution

Benefits and Risk Management

  • Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments and applicable laws regarding human resources nationally and in the states where NHeLP maintains offices
  • Oversee compliance and risk management
  • Oversee and implement employment policies
  • Manage vendor negotiations regarding employee benefit programs in alignment with employee needs and organizational financial objectives.

Requirements / Qualifications

  • Minimum of seven years of experience building high performing teams in a combination of general HR, talent acquisition and development, and related disciplines
  • Bachelor’s degree plus SHRM-SCP, SPHR and/or other HR certifications preferred
  • Strong background in employee relations, including coaching and counseling
  • A track record of recruiting and retaining a diverse staff within highly competitive job markets
  • Proven experience leading and partnering with a geographically dispersed workforce
  • The ability to handle sensitive and confidential situations
  • Knowledge and experience in regulatory compliance
  • Demonstrated leadership, analytical, organizational, interpersonal, project management, and communication/presentation skills
  • Fluency in Microsoft Office (Word, Excel, PowerPoint), ability to perform internet research, and familiarity with web-based/virtual technologies (e.g. Skype, WebEx, BOX) are required.
  • Commitment to learning
  • Ability to manage and prioritize multiple tasks.


Full-time, immediate availability


Competitive with other public interest organizations and commensurate with experience. Salary range is $100,000 to $105,000. Generous benefits are available, including employer-paid medical, dental, life, and disability insurance, as well as pre-tax savings plans, transportation benefits (parking or public transportation fees), a retirement savings opportunity, and the ability to work remotely up to two days per week. NHeLP also offers generous paid time off including holidays, sick time, personal time, parental leave, 150 hours (20 days) of vacation per year, and more.

How to Apply

Qualified applicants should email application documents in one PDF document; it should include:

  • a cover letter, resume, a writing sample (3-10 pages preferred), and a list of references, in pdf format, with subject that describes the position the applicant is seeking (i.e., “Director of people and Culture”) to: [email protected] No phone calls please.
  • For more information, please visit: Please add your name to the application attachment that you send. For example: JaneSanchezApplication.PDF, JohnSanchezApplication.pdf.
  • No phone calls or mail please

Reasonable Accommodation

NHeLP is committed to the full inclusion of all qualified applicants. If you need a reasonable accommodation to participate in the job application or interview process, please send an email with the subject line “Reasonable Accommodation Request” to [email protected]

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